Security & Privacy

Your data stays yours.

Papagaio was built for privacy-first teams. Audio is processed in real time and never stored. No training on your voice data, no recordings, and full transparency about how your data is handled.

Commitment

Encryption by default

All files are encrypted at rest with AES-256 and in transit via TLS 1.3. Enterprise plans can bring customer-managed keys.

Commitment

Regional processing

Choose US or EU processing for uploads and inference. Data never leaves the chosen region without your consent.

Commitment

Retention controls

Audio is never stored by default. Session metadata has configurable retention (default 30 days). Enterprise plans offer zero-retention mode.

Compliance roadmap

  • SOC 2 Type I audit (Q2)
  • HIPAA-ready BAA for healthcare customers
  • Automated PII redaction + audit log streaming
  • ISO 27001 alignment

Need a DPA or security review?

Email [email protected] for signed DPAs, penetration-test summaries, or custom security questionnaires. We usually respond within one business day.

Contact Security Team